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Startup removes complexity to counter non-compliance by 72% of SA’s small businesses

Monday, 19 June 2023: Despite non-compliance having very costly consequences like penalties, legal fees and director liability, the most recent annual report of the Companies and Intellectual Property Commission (CIPC) states that 72% of the 3.1 million companies in South Africa don’t submit annual returns and therefore don’t meet basic legal requirements.

Every registered company must meet certain requirements to remain active and trading in South Africa. These include filing an annual return, notifying the government of changes to company, director, member and officer information, maintaining a register of shareholders and producing various company records. Failing to do so could result in penalties and de-registration. In fact, the CIPC recently de-registered over 640,000 companies for failing to file annual returns.

The CIPC also recently announced that companies must submit information about their beneficial ownership by 1 October 2023 adding to an already complex situation.

Companies can meet their obligations by using the CIPC’s website, but they generally use company secretarial services provided by professionals. These services can be costly, which is a factor in the low level of compliance.

A startup spotted the gap and helps companies get CIPC compliant fromR199 for an annual return using proprietary software.

Joshua Alexandre, founder and CEO of InfoDocs, explains, “Many privately held companies are put off by the admin and costs involved to remain compliant. We developed software to simplify company secretarial services for directors and shareholders. Even professionals use our system to import data directly from CIPC, produce professional templates and store company records securely online.”

New laws for beneficial ownership

South Africa recently put in place new laws related to beneficial ownership. The Companies Act already requires a register of those who own or control 5% or more of the company, but the greylisting of South Africa by the Financial Action Task Force (FATF) has put this requirement in the spotlight. To ensure transparent ownership and control structures of legal entities, companies have until 1 October 2023 to file this information with CIPC which will maintain a central database.

Says Alexandre, “Companies can capture their share register and certain other changes for free using InfoDocs. We charge nominal submission fees depending on the transaction. At very low rates, it’s a no-brainer to remove the risk of penalties, legal fees and director liability.”

InfoDocs works closely with the CIPC, as the software aids the CIPC in meeting its mandate. To date, over 30,000 companies are using InfoDocs to submit annual returns, maintain statutory registers and submit documents using high-quality document templates. The software sends alerts and notifications of submission deadlines. From the dashboard, companies can file returns and make secure payments directly to the CIPC.

For more information go to

About InfoDocs

InfoDocs provides compliance and CIPC-related services to over 30,000 South African companies and over 70,000 directors and members. Using proprietary software, InfoDocs easily manages company records, annual returns, share registers and certificates. A fully remote business, It provides document templates developed by lawyers and direct uploads to CIPC for less than R400 per year.

InfoDocs was founded in Port Alfred in 2017. The South African startup aims to provide its services to 100,000 companies by 2025.

For interviews or information, contact Despina Harito, or 084 453 1755 or Michelle K Blumenau, or 083 273 9891

Updated on: 21/06/2023

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