Articles on: Account

When will I be billed if I upgrade my account?

Estimated reading time: 40 seconds

We’re so glad that you are considering upgrading your account!

If you subscribed to a monthly subscription with InfoDocs, you will be billed on the day you upgrade and then on the same day each following month. For example, if you upgraded on the 10th of October, you will be billed for the next month on the 10th of November, and then again on the 10th of December, and so forth.

If you subscribed to an annual subscription with InfoDocs, you will be billed on the day you upgrade and then on the same day the following year. For example, if you upgraded on the 10th of October 2022, you will be billed for the next year on the 10th of October 2023.

Just remember that your bill is dependent on how many companies you are managing and whether you made any special requests (like data capture assistance or special template creations).

If you would like to change the date of your billing, kindly send an email to support@infodocs.co.za outlining your request, and one of our friendly staff will assist you.

Updated on: 23/05/2023

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