> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.infodocs.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to request documents


_Estimated Reading Time: 30 seconds_

||| Keeping your company records in a dusty file has become a thing of the past. According to the Companies Act, your company records must be accessible and up to date at your registered address. InfoDocs is your solution to maintaining and storing your finalised records digitally.

${youtube}[How to request documents](YHZR2HRdQwk)

**Step 1:** From the **Documents** tab select the **Request Documents** option under **Actions**.

![](https://storage.crisp.chat/users/helpdesk/website/d5b93bf079ae8000/screenshot-2023-04-05-at-14284_1s50vrd.png)

**Step 2:** You will then be given the option to request the **Incorporation Documents (MOI)** or a **CIPC Official Disclosure** document. Once you have selected the desired document click **Next**

![](https://storage.crisp.chat/users/helpdesk/website/d5b93bf079ae8000/screenshot-2023-04-05-at-14290_72sh6w.png)

**Step 3:** Select your payment method and click **Pay Now**.

![](https://storage.crisp.chat/users/helpdesk/website/d5b93bf079ae8000/screenshot-2023-04-19-at-11114_1829ynj.png)

**Step 4:** Success! You have submitted your document request! You will receive the document from CIPC as soon as the request has been successfully submitted.

![](https://storage.crisp.chat/users/helpdesk/website/d5b93bf079ae8000/screenshot-2023-04-19-at-11122_i6y89w.png)














