> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.infodocs.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to access pre-populated documents

_Estimated reading time: 1 minute_

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**Please Note**: This feature is only available to users who are on a subscription account.

${youtube}[How to access pre-populated documents](x4Gl3WWE8qY)

**Step 1:** From the **Documents** tab select **View Template Library** under **Actions**.

![](https://storage.crisp.chat/users/helpdesk/website/d5b93bf079ae8000/screenshot-2023-06-12-at-16000_1jj19g4.png)

**Step 2:** In the library, you’ll be able to access the pre-populated documents by selecting **PDF Templates**.

![](https://storage.crisp.chat/users/helpdesk/website/d5b93bf079ae8000/screenshot-2023-04-21-at-07442_18kd4qp.png)

**Step 3:** All the pre-populated documents you’ve created on InfoDocs will be listed according to their transaction date. Simply locate the desired document and click on it. If you would like to print the document select the **Printing icon**.

![](https://storage.crisp.chat/users/helpdesk/website/d5b93bf079ae8000/screenshot-2023-04-21-at-07443_4h15wb.png)