> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.infodocs.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# CIPC Notice 27 of 2024: Update CIPC enquiries system not available – alternative processes

**Published: 19 March 2024**

The CIPC enquiry system is currently unavailable so customers are advised to use the email addresses provided to submit any queries they may have. 

Your email should include: 
* Your customer code
* Enterprise number
* Tracking number (if applicable) 

[CIPC Notice 27
](https://www.cipc.co.za/wp-content/uploads/2024/04/NOTICE-_-ENQUIRY-SYSTEM-v2-002.pdf)